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Starbucks Developing AI Tools to Replace Microsoft and IBM Software

Starbucks is developing proprietary AI-powered software tools to replace applications it currently purchases from Microsoft and IBM, according to a Bloomberg report citing an internal company presentation.

July 9, 2026
2 min read
Source: Investing.com
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Starbucks Corp. (NASDAQ:SBUX) is building its own artificial intelligence-powered software tools that could replace applications it currently licenses from Microsoft Corp. (NASDAQ:MSFT) and International Business Machines Corp. (NYSE:IBM), Bloomberg reported Thursday, citing an internal company presentation.

Details

The report did not disclose a timeline or investment amount, but it indicates that Starbucks aims to reduce reliance on external software vendors and leverage AI to improve operational efficiency.

Context

This move aligns with a broader trend among large corporations to develop in-house technology solutions rather than depending on third-party vendors, especially in the fast-evolving AI space. Starbucks is not the first; companies like Amazon and Google have similarly built internal tools.

What It Means for Investors

If successful, Starbucks' in-house AI tools could lower long-term operating costs but may require significant upfront investment. The shift could also impact Microsoft and IBM's revenues if other companies follow suit.

Frequently Asked Questions

Starbucks plans to replace software it purchases from Microsoft and IBM with in-house AI tools.

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This article was rewritten in Wrqti's editorial style based on information from the original source above. Content is informational only — not investment advice.